Cool Pool People Cool Pool People
  • About Us
  • Services
    • Weekly Pool Care
    • Pool Repair/Trusted Referrals
  • Current
    Customers
  • Resources
  • Contact Us
  • Request a FREE Quote
 
  • About Us
  • Services
    • Weekly Pool Care
    • Pool Repair/Trusted Referrals
  • Current
    Customers
  • Resources
  • Contact Us
  • Request a FREE Quote
 

Maintenance Tips

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0 155

Properly Empty Skimmer Baskets to Improve Flow

Properly Empty Skimmer Baskets to Improve Flow Read more
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0 71

How to Properly Install a Polaris 280

Todd Gustafson, owner of Cool Pool People in Frisco, TX shares how he properly installs his favorite automatic pressure side pool cleaner--the Polaris 280. Read more
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What Our Customers Say

Cool Pool People
5.0
Based on 27 reviews
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P D.
I had an excellent experience with this company. I submitted a request on their website after finding good reviews on Reddit. They reached out by text and included the servicemen in the chat so communication was very clear. (I actually contacted a few companies whose first response was to send me an invoice with no explanation or prior contact.) They identified a leak quickly and scheduled me for a repair the following weekend. Everything went smoothly. The repair was complete and the concrete work looks better than I expected. I don’t have any complaints. The repairmen I met were good people. Pricing was upfront and fair. I would recommend using them.
Response from the owner:We enjoyed working with you. You are very kind. We are very happy you are pleased with the experience. Thank you.
Jaimi H.
Best pool care company hands down. Courteous and professional in every aspect. Always going extra to make sure our pool is in top shape. If they see something not right they are on it immediately. Best of all is the communication skills of every person we have ever dealt with, from the owner Todd to Chancey his right hand, to Steven our pool tech to the office staff. We are so fortunate to have them!
Response from the owner:You are always so nice to our team. Thank you so much for your kind words. You definitely are Cool Pool People!
Mar O
We’ve been with Cool Pool People for several years now, and after experiencing 3 other pool maintenance companies, CPP is by far the best. The owners/staff take pride in their work and it shows. We’ve been supported through all kinds of weather conditions; snowmageddon was the most scary and CPP was on-call throughout. Most recently are the high winds causing an unusual build up of fine dirt & debris on all the flat surfaces. I’ve never seen this before so have been trying to brush the plaster through the week as well, but it just keeps building up. I expected my normal weekly service, but big kudos to my tech, Chap, for going above & beyond, spending extra, extra time sweeping and cleaning my pool this week. If you are looking for a pool maintenance company (or even already have one), I highly recommend Cool Pool People!!!
Response from the owner:Thank you! That wind was rough for our entire team. We definitely appreciate your help and understanding in between visits. We are so glad you found us--you definitely are Cool Pool People! Our team loved the Valentine treats--thank you!
ileana G.
Great service, I called them one day and they came and fixed it next day. They are cool and good people!
Response from the owner:You are cool, too! Thank you so much for reaching out to us. We are glad we could help.
Kim F.
Cool Pool People are amazing. We have used them for several years and have been so impressed with their customer service. They always respond quickly and go above and beyond. We recently needed some stones repaired on our pool and the company they partner with came the next day. Yesterday, our landscaping company cleaned our gutters and created a mess in our pool. Cool Pool People just happened to be here at the same time. I told the technician not to worry about cleaning the pool. He said "it's no big deal" and called his counterpart to help him. I was so impressed. I highly recommend them.
Response from the owner:Thank you, Kim! Taking time out of your busy day to share this means a lot to us.
Central Millwork D.
🌟 You guys are truly AMAZING! 🌟 I’ve never experienced such professionalism and fantastic customer service! 😊 I’m thrilled to have you all as part of our home maintenance team and would be more than happy to refer you to anyone or speak with potential clients. 🙌

Your team went above and beyond, giving us complete reassurance that our pool would be protected during the ice storm. ❄️ Despite the freezing conditions, they were out there in the snow, making sure everything was secure. 🏊‍♂️ Their dedication and attention to detail made us feel confident that our home was in the best hands. 🏡💖

Thank you so much! I wish I had taken a picture of your team in the snow, looking after the most important investment our family has ever made—our home. 🙏❄️
Response from the owner:We appreciate your kind words! Stay COOL but cozy!
Todd H.
One of the best decisions we ever made was switching our pool maintenance to the Cool Pool People. Staff is well trained, responsive, proactive, and great value for the price. Great company culture as well. If you are in the market for pool maintenance or simply not ecstatic with your current provider, do yourself a favor and give this team a call. You won’t regret it.
Response from the owner:Thank you, Todd. Company culture is so Important to us—it means a lot to us that you can see that. We’re glad you found us! Our owner was impressed with your innovativeness today with your situation to temporarily improve flow in spa. We love learning new things every day!
PJ L.
Highly recommend!
We recently moved to the Frisco area and were in need of pool services. I reached out to several in the area that I found on Google. Chancy and her team where the only ones that contacted me back. As I was only intown for a short period of time, they scheduled to meet me the very same day. They have been friendly and professional since minute one. Definitely suggest giving them a call.
Response from the owner:Glad the timing worked to meet you! We hope you enjoy your new home and pool!
X 1
CPP is absolutely the best service company we’ve used to maintain our pool. Fast and professional follow-up, and they do an extremely thorough job of cleaning the pool, and maintaining the correct pool chemistry. We chose CPP because our previous service company was neglecting needed repairs. Within a week of being a customer, CPP completed all repairs needed to get our pool back in good working order (controller, pool pump, filters, pool chemistry). Their pricing was the same or lower than other service vendors. Thank you to Chancy and Eric for all of your help. And thank you to Jim and Keith from Bussing Pools (referred by CPP), for your help in replacing the control panel. A+++
Response from the owner:You’re welcome. We are so glad you found us!
Lauren S.
The cool pool people are absolutely amazing. We have never had customer service like them! They respond so quickly, send help out almost within the hour when needing help, and are always on top of issues! We would recommend to anyone!
Response from the owner:Thanks for your kind words. Servicing this area specifically allows us to respond quickly.

Copyright 2025 | Cool Pool People

Hours of Operation

  • Monday through Friday 7 AM to 6 PM
  • Saturday 7 AM to 12 PM
  • Sunday Closed

(469) 535-7665